Refund policy
Returns and Refunds Policy
Because our items are custom-printed on demand, we do not keep a standard inventory. Every order is made specifically for you.
Damaged or Defective Items
We take great care to ensure quality, but if an item arrives damaged, misprinted, or defective, we are happy to replace it.
- Timeframe: You must contact us within 30 days of receiving your product.
- Requirements: Please email us at [rbdabney@gmail.com] with your order number and clear photos showing the damage or defect.
- Resolution: Once verified, we will cover the cost to print and ship a replacement free of charge.
Size Exchanges and Buyer’s Remorse
Because products are made-to-order, we do not offer returns or exchanges for sizing issues, color choices, or change of mind (buyer’s remorse). Please check our sizing charts carefully before placing your order.
Incorrect Address / Unclaimed Shipments
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.